Legal terms

Terms of Sale

1. Purpose

These Terms of Sale (the "Terms") govern the purchase and use of paid offerings provided by Notepan.

Any purchase of a paid offering constitutes full acceptance of these Terms, as well as the Notepan Terms of Use.

2. Service Operator

The Notepan Service is operated by the entity identified in the Legal Notice section of the Service.

3. Available Plans

Notepan currently offers the following plans:

• Free Plan
• Monthly Premium Plan
• Annual Premium Plan
• Lifetime Access

The features included in each plan are described on the Notepan website at the time of purchase.

Notepan reserves the right to modify the features included in its plans in order to improve and evolve the Service.

4. Free Trial

Notepan may offer a free trial period allowing temporary access to Premium features.

Unless otherwise stated, the free trial lasts thirty (30) days.

No payment method is required to access the free trial.

At the end of the trial period, the account automatically reverts to the Free Plan unless the user voluntarily subscribes to a paid plan.

To prevent abuse, Notepan reserves the right to restrict access to free trials and to implement reasonable measures designed to detect repeated or fraudulent use of trial offers.

5. Pricing

All prices are displayed in euros (€).

Unless otherwise stated, displayed prices include applicable VAT where required.

The applicable price is the price displayed at the time of purchase.

6. Payment

Payments are processed by Stripe, an independent payment provider.

Notepan does not store users' complete payment card information.

Payment is due immediately upon purchase.

All transactions are subject to Stripe's applicable terms and conditions.

7. Subscription Renewal

Monthly and annual subscriptions renew automatically at the end of each billing period.

Users may cancel their subscription at any time through their account management interface or through the methods made available by Notepan.

Upon cancellation, access to Premium features remains active until the end of the already paid subscription period.

No further renewal charges will be applied after cancellation has been processed.

8. Price Protection

Users with an active subscription retain the price that was in effect when they originally subscribed.

Any future price increase will apply only to new subscriptions or to users who voluntarily switch to a different plan.

9. Lifetime Access

Lifetime Access is a one-time purchase that grants access to Premium features without a predefined expiration date for as long as the Service continues to be operated by Notepan.

Lifetime Access provides access to Premium features for the duration of the Service's operation by Notepan. It does not constitute a guarantee that the Service will remain available indefinitely.

Notepan reserves the right to modify and evolve the Service over time.

Lifetime Access includes access to future updates, improvements, and new features made available as part of the Premium offering, for as long as the Service continues to be operated by Notepan.

10. Right of Withdrawal

Consumers may benefit from a statutory right of withdrawal for certain distance purchases, subject to applicable laws.

However, by purchasing a paid plan and requesting immediate access to Notepan's digital services, the user acknowledges that performance of the service begins immediately.

To the extent permitted by applicable law, the user agrees that immediate access to digital content and services may result in the loss of the statutory right of withdrawal.

11. Refunds

Refund requests may be reviewed on a case-by-case basis at Notepan's sole discretion.

The approval or denial of a refund request remains subject to Notepan's assessment, without prejudice to any mandatory consumer rights provided by applicable law.

Any approved refund will be issued through the original payment method whenever possible.

12. Permitted Use

Notepan plans may be used for personal or professional purposes, provided that users comply with these Terms, the Terms of Use, and applicable intellectual property laws.

Purchasing a paid plan does not grant ownership rights to the software, official Notepan content, or content published by other users.

13. Suspension or Termination

Notepan may suspend or terminate access to a paid plan in the event of:

• Fraud
• Attempts to circumvent Service limitations
• Violation of the Terms of Use or these Terms of Sale
• Abuse of the Service

Such actions do not automatically entitle the user to a refund.

14. Service Availability

Notepan strives to maintain the availability of the Service but does not guarantee any minimum uptime or service level.

Temporary interruptions may occur for maintenance, security, technical improvements, or other operational reasons.

Such interruptions do not automatically entitle users to compensation or refunds.

15. Limitation of Liability

To the fullest extent permitted by law, Notepan shall not be liable for indirect damages arising from the use of, or inability to use, the Service.

Notepan's total liability relating to a paid plan shall not exceed the amount paid by the user during the twelve (12) months preceding the event giving rise to the claim.

16. Changes to the Terms

Notepan may modify these Terms at any time.

Updated versions will be published on the Notepan website and become effective upon publication.

17. Governing Law and Disputes

These Terms are governed by French law.

Any dispute relating to the interpretation, validity, or performance of these Terms shall be subject to the jurisdiction of the competent French courts, without prejudice to any mandatory consumer protection laws that may apply.

18. Contact

For any questions regarding these Terms or a purchase, users may contact Notepan using the contact details provided in the Legal Notice.

End User License Agreement

1. Purpose

This End User License Agreement (the "Agreement" or "EULA") sets forth the terms under which Notepan grants the user a limited license to use the Notepan Software.

For the purposes of this Agreement, the term "Software" refers to the Notepan application and any future versions distributed for desktop computers, mobile phones, tablets, or any other supported platform.

By downloading, installing, accessing, or using the Software, the user agrees to be bound by this Agreement.

If the user does not agree to these terms, they must not install or use the Software.

This EULA supplements the Notepan Terms of Use, Terms of Sale, and Privacy Policy.

2. License Grant

Subject to compliance with this Agreement, Notepan grants the user a license that is:

• Limited
• Non-exclusive
• Non-transferable
• Non-sublicensable
• Revocable

allowing the user to install and use the Software for personal or professional purposes.

The user may use the Software on multiple devices that they own or control, subject to the conditions applicable to their Notepan account.

No ownership rights in the Software are transferred to the user.

3. Intellectual Property

The Notepan Software is protected by intellectual property laws.

Unless otherwise stated, Notepan remains the exclusive owner of all rights relating to, including but not limited to:

• The Software and its source code
• Compiled code and executable files
• The user interface
• The design and user experience
• The Notepan name
• Logos and branding elements
• Icons, illustrations, and graphical assets
• Associated documentation
• Audio samples, sounds, and other multimedia assets included in the Software
• Any updates, improvements, or evolutions of the Software

Nothing in this Agreement shall be interpreted as transferring any intellectual property rights to the user.

4. Restrictions

Unless expressly authorized in writing by Notepan or required by applicable law, the user agrees not to:

• Copy, reproduce, or redistribute the Software
• Sell, rent, lease, or otherwise make the Software available to third parties
• Modify, adapt, or alter the Software
• Create derivative works based on the Software
• Circumvent security or protection mechanisms implemented in the Software
• Remove or obscure intellectual property notices
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Software
• Attempt to access non-public technical information relating to the Software
• Use bots, automated scripts, scraping tools, or other automated means to extract data from the Software or Notepan services
• Interfere with or attempt to interfere with the operation of the Software or related services
• Use the Software in any manner that infringes the rights of Notepan or third parties

5. Artificial Intelligence and Machine Learning Restrictions

Unless expressly authorized in writing by Notepan, the user may not use any part of:

• The Software
• Official Notepan content
• Graphical assets
• Audio samples
• Documentation
• Data extracted from the Service through automated means

for the purpose of training, developing, improving, or operating artificial intelligence models, machine learning systems, or similar technologies.

6. Online and Offline Features

Certain features of the Software require an active Internet connection, including:

• User authentication
• Account management
• Access to the online community library
• Features relying on services hosted by Notepan

Other features, such as tablature editing and playback, may remain available offline depending on the capabilities of the version being used.

Notepan does not guarantee continuous availability of online features.

7. Updates

Notepan may automatically deploy updates, patches, security fixes, and new features when the Software starts.

Continued use of the Software may require the installation of such updates.

The user acknowledges that older versions of the Software may become unsupported or incompatible with certain Notepan services or features.

8. Third-Party Software

The Software may incorporate or rely upon third-party software, libraries, or components.

Such components may be subject to their own licenses and terms.

The rights granted under this Agreement do not replace or modify any obligations arising from applicable third-party licenses.

9. Termination

The license granted under this Agreement remains valid as long as the user complies with its terms.

If the user violates this Agreement, the Terms of Use, or any other terms applicable to the Service, Notepan may immediately suspend or terminate the license granted to the user.

Upon termination:

• All rights granted under this Agreement immediately cease
• The user must stop using the Software
• Certain account-related features may become unavailable

Termination does not affect any rights or obligations that arose before termination.

10. Disclaimer of Warranty

The Software is provided "as is" and "as available."

To the fullest extent permitted by law, Notepan does not warrant that:

• The Software will be error-free or uninterrupted
• The Software will meet all of the user's specific requirements
• Features will be available at all times
• Defects will be corrected within any specific timeframe

The user uses the Software at their own risk.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Notepan shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of, or inability to use, the Software.

Notepan's total liability, regardless of the cause of action, shall not exceed the amounts actually paid by the user to Notepan during the twelve (12) months preceding the event giving rise to the claim.

12. Changes to this Agreement

Notepan may modify this EULA at any time to reflect changes to the Software, the Service, or applicable legal requirements.

The most current version of the Agreement is available on the Notepan website.

Continued use of the Software after changes become effective constitutes acceptance of the updated Agreement.

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of France.

Any dispute relating to the interpretation, validity, or performance of this Agreement shall be subject to the jurisdiction of the competent French courts, without prejudice to any mandatory consumer protection rights under applicable law.

14. Contact

For any questions regarding this Agreement, users may contact Notepan using the contact details provided in the Legal Notice.

Privacy Policy

1. Introduction

This Privacy Policy explains what data is collected by Notepan, why it is collected, and how it is used.

Notepan is committed to protecting the privacy of its users and processing personal data in accordance with the General Data Protection Regulation (GDPR) and applicable French law.

2. Data Controller

The data controller is the operator of the Notepan service, whose full contact details are available in the Legal Notice.

3. Data We Collect

Account Information

When creating and using an account, Notepan collects:

• Email address
• Name or username
• Password (stored in a hashed and unreadable format)
• Account creation date

Session and Device Information

When using the application, Notepan may record:

• Operating system
• Device identifier (a GUID generated locally by the application)
• Information required to manage user sessions

This identifier is used solely for technical and security purposes and does not by itself allow direct identification of an individual.

Free Trial Information

To prevent abuse of free trial offers, Notepan may retain:

• An irreversible hash of email addresses that have already benefited from a free trial
• Certain anonymized technical identifiers used to detect repeated use of free trials

This information is used exclusively to prevent fraud and circumvention of Service limitations.

Error Reports and Diagnostics

To improve the stability, performance, and quality of the application, Notepan automatically collects certain technical information when an error or malfunction occurs.

This information may include:

• The error or exception type
• The error message
• The stack trace
• Technical details of the exception
• The operating system involved
• Name of the device
• Information about the CPU, GPU or other components

This information is transmitted to Backtrace, a service provider used by Notepan for the collection and analysis of error reports.

It is not intended to personally identify users and is used solely for diagnostic, maintenance, and Service reliability improvement purposes.

4. Purposes of Processing

The collected data is used to:

• Create and manage user accounts
• Authenticate users
• Provide Service functionality
• Maintain Service security
• Prevent abuse and fraud
• Manage subscriptions and payments
• Send Service-related communications
• Diagnose and fix software issues
• Improve the stability and reliability of the application

Notepan does not use behavioral analytics, usage tracking, or audience measurement tools.

5. Service Providers and Processors

To operate the Service, certain data may be processed by technical service providers acting on behalf of Notepan, including:

• Microsoft Azure for application hosting, website hosting, database hosting, and file storage
• Stripe for payment and subscription processing
• Plunk for email delivery
• PromoteKit for affiliate program management
• Backtrace for the collection and analysis of application crash and error reports

These providers only access data to the extent necessary to perform their respective services.

The privacy policies of these service providers are available on their respective websites.

6. Data Hosting

The core Notepan services, including the website, API, database, and file storage, are hosted on Microsoft Azure infrastructure located in France.

Certain services, including payment processing, email delivery, affiliate program management, and error report analysis, are provided by third-party service providers that may process certain data outside France or the European Union in accordance with applicable legal safeguards and their contractual obligations.

7. Cookies

Notepan uses a limited number of cookies that are strictly necessary for the operation of the Service.

This cookie is essential to the operation of user accounts.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected.

If an account is deleted:

• Account data is deleted
• Associated sessions are deleted
• Information directly linked to the account is deleted

Certain anonymized or pseudonymized technical information may be retained where necessary for fraud prevention, Service security, or compliance with legal obligations.

Payment-related information is managed and retained by Stripe in accordance with its own legal and regulatory obligations.

9. Email Communications

Notepan may send emails relating to the operation of the Service, including:

• Email address verification
• Password reset requests
• Account-related information
• Invoices, receipts, and payment confirmations
• Service announcements
• Occasional newsletters
• Promotional offers

Every marketing email includes a mechanism allowing users to unsubscribe from future promotional communications.

10. Security

Notepan implements reasonable technical and organizational measures designed to protect data against unauthorized access, loss, alteration, or disclosure.

However, no computer system can guarantee absolute security.

11. Your Rights

Subject to applicable law, users have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to object
• Right to data portability where applicable

These rights may be exercised by contacting Notepan using the contact details provided in the Legal Notice.

Users also have the right to lodge a complaint with the French Data Protection Authority (CNIL) or any other competent data protection authority.

12. Changes to this Privacy Policy

Notepan may update this Privacy Policy at any time to reflect changes to the Service or applicable legal requirements.

The most recent version is always available on the Notepan website.

13. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact Notepan using the contact details provided in the Legal Notice.

Legal Notice

Service Operator

The Notepan website and application (the "Service") are operated by:

Maxence CHAMPY EI, Sole Proprietor operating under the trade name Notepan

Legal status: Sole Proprietorship (Micro-Enterprise regime)

Address: 58 rue de Monceau, 75008 Paris

SIREN / SIRET Number: 897 392 007 00042

Email: contact@notepan.fr

The publication director is: Maxence CHAMPY

Hosting Provider

The Service is hosted by:

Microsoft

Website: Microsoft Azure

The infrastructure used by the Service is hosted on Microsoft Azure. Service data is hosted in data centers located in France.

Contact

For any questions regarding the Service or this Legal Notice, you may contact Notepan at:

contact@notepan.fr

Intellectual Property

All elements forming part of the Service, including but not limited to:

• The Notepan Software
• Source code and compiled code
• The user interface
• Design and visual appearance
• Logos and branding elements
• Illustrations and graphical assets
• Sounds and audio samples
• Documentation

are protected by intellectual property laws.

Any unauthorized reproduction, distribution, modification, public display, or exploitation of all or part of these elements is prohibited without prior written authorization from Notepan.

Content published by users remains the property of its respective authors, in accordance with the Terms of Use.

Content Reporting

If you believe that content published on Notepan infringes your rights, including intellectual property rights, you may submit a content removal or infringement notice to:

contact@notepan.fr

Your request should include all information necessary to identify the content concerned and to establish the rights being asserted.

Governing Documents

Use of the Service is also governed by the following documents:

• Terms of Use
• Terms of Sale
• Privacy Policy
• End User License Agreement (EULA)